- If your completed order before 2PM, your parcel will be shipped on the same day.
- Tracking number will be provided through email once we have shipped their order.
- If you have not received your order within 3 working days, please contact our Customer Service Team 011-55510383 (Whatsapp Only)
- Packages will be sent via J&T courier services. Orders are processed in batches starting on the next working day.
- Days to ship may vary, from the next day to several days after, depending on volume of orders received. Please be advised that orders placed during sales or peak season may take longer processing time. Urgent orders are strongly discouraged.
- Days for parcels to arrive also vary on your place of domicile. Deliveries to Klang Valley normally take 2-3 business days; Peninsular Malaysia within 4-5 days; while East Malaysia may take 1-2 weeks. This depends 100% on the courier service employed.
- Postage fee depends on parcel's weight.